Patient Access Representative

Oakland, CA – On-site

$24 – $26/hour

Option 1 is currently recruiting for a Patient Access Rep for a TOP 10 hospital in the nation. The ideal candidate should be able to effectively handle high call volume, coordinate services, and properly refer inquires. As well as provide excellent customer service in communicating with patients, providers, clinic staff, and others needing to access health services.

Responsibilities:

• Schedule and maintain appointments for new and returning patients
• Respond to high-volume incoming and outgoing calls
• Maintain and update insurance information
• Accurately triage calls and documents to the proper departments
• Work with outside facilities to obtain necessary information
• Ensure guidelines and compliance standards are being met
• Document caller notes into the medical record
• Data Entry
• Deliver a high level of customer service

Qualifications:

• HS Diploma
• Minimum 1 year directly related work experience
• Minimum 1 year of customer service experience
• Quick learner and tech-savvy
• Experience working with EPIC is a plus!

For immediate consideration, please apply!

Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.

We Offer:

• Excellent opportunity to work for an outstanding, large, and growing company!
• Awesome Benefits!
• Excellent Salary!
• Medical Insurance
• 401K

“Best of Staffing Award”

Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.

“Top Performer Award”

Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.

Member American Staffing Association Since 1991.