SR. DESKTOP ENGINEER

CONTRACT TO HIRE

SUNNYVALE, CA

OPTION 1 STAFFING is recruiting for a Sr. Level Desktop Engineer for a contract to hire position at a top healthcare facility.

Duties and Responsibilities:

• Senior Level position
• Strong leadership & communication skills
• Manages all aspects of the Horizon/View VDI platform/Follow-Me-Desktop (FMD)
• Develops strategies, understand business/end point needs and deploying adequate solutions
• Works in collaboration with other tech teams to develop and support technology roadmaps
• Consistently develops and introduces efficiencies and automation to improve UX
• Proactively monitors for potential troubles
• Coordinates support with tech personnel of any upcoming changes
• Provisions/Administer virtual desktop support, deployments for multiple customer sites
• Works with internal customers throughout in support of Follow-Me-Desktop (FMD) on VDI platform 1
• Provide escalation VDI support for a 24×7 hospital support 1
• Customer centric, assist medical/nursing staff with a “white glove” approach
• Develop documentation, follow technical SOPs during deployment and troubleshooting

Qualifications and Experience:

• Bachelor’s degree
• 5-10 years of hands-on IT experience designing, implementing and managing large & complex VDI environments
• Experience managing Enterprise Microsoft Windows environments
• MCSA and VCP certification not required but highly desirable

Background:

• Virtual Desktop Administration (VMware Horizon View/Follow me Desktop)
• Experience managing Imprivata, Ivanti tools.
• VDI User Profile Management (VMware UEM Environment manager)
• Virtual Application Installation, Support, Testing and Troubleshooting (Appvolumes)
• Windows Desktop Administration Skills (desired: Microsoft Windows 7 & 10)
• Windows Troubleshooting (Active Directory, DNS, DFSR and GPOs)
• SSO and authentication technologies (Imprivata Onesign and MFA)
• Virtualization Infrastructure (VMware vSphere)
• Understanding of Network infrastructure concept
• Enterprise Cloud Management and Administration (desired: vRealize Automation)
• Management of Enterprise Virtual Systems and Networks (desired: vRealize Operations Manager)
• Excellent verbal and written communication skills
• Demonstrated ability to communicate to nontechnical audiences on technical issues
• Demonstrated ability to communicate on a technical level to technical audiences
• Ability to work flexible hours and be on-call
• Ability to do moderate travel (6-8 times a year)

Preferred

• Deployment & Configuration Automation Experience
• Virtual Network Infrastructure (VMware NSX,)
• Database Administration Experience (desired: MSSQL)
• Scripting (desired: PowerShell)
• Backup and Restore Experience
• System Monitoring Experience
• Load Balance Device Administration

For immediate consideration, please apply!