Patient Experience Representative-Healthcare
Palo Alto, CA
Contract
Do you love working with people? Are you looking for a professional career?
Then, this just might be the opportunity that you’ve been looking for!!
Option 1 Staffing is an award winning, local recognized leader in staffing and recruiting, specializing in placing the highest caliber of Administrative, Accounting, IT, Finance and Non Clinical Healthcare professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.
Job Description:
The Patient Experience Representative is dedicated to promote the highest quality of hospitality and patient/guest satisfaction. The Representative functions as a resource and a liaison between the patient and their family, the hospital, and the community it serves; ensures patient rights are respected, promotes a culture of safety, and provides a channel for problem mediation and resolution to promote the highest quality of care and customer satisfaction. The Representative is a conduit for feedback to management staff on employee and/or physician performance issues related to patient satisfaction. Represents and interprets the mission, policies, and procedures and services of to patients, guests, and staff.
Qualifications:
For Immediate consideration, please apply!