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Patient Account Representative

  • Location:
  • Salary:
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Administrative/Office, Healthcare, Non-Clinical Health Care
  • Deadline:
    May 4, 2024
  • Job Level:

Patient Account Representative

3-6 month Contract (possible extension)

Newark, CA – On-site

$33 – $35/hour

Option 1 is currently seeking a self-driven and reliable Patient Account Representative for one of the TOP 10 hospitals in the country. Candidates should have knowledge of Medicare, Medi-Cal, Worker’s Comp, or Managed Care (HMO, PPO, POS,) to be successful in this position. If you are looking for an opportunity to boost your healthcare career, apply now as our client is actively interviewing now!


  • Follow up on unpaid accounts in patient accounting systems with the payers via phone and email.
  • Review accounts for possible underpayments; research contracts, guidelines, and resolve payments with payers.
  • Perform appeals with the payer.
  • Reviews and resolves electronic acknowledgment payer rejections/denials.
  • Posts payment transfers from professional billing to hospital billing.
  • Maintain strong working relationships with medical center staff, payers, physicians, and patients.



  • High school diploma
  • Minimum 1-year experience in healthcare (admitting, physician’s office, healthcare payer/insurance)
  • Knowledge of: Medicare, Medi-Cal, Worker’s Comp, or Managed Care (HMO, PPO, POS)
  • Excellent customer service skills
  • Experience with EPIC is a plus!

For immediate consideration, please apply!


Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.

We Offer:

  • Excellent opportunity to work for an outstanding, large, and growing company!
  • Awesome Benefits!
  • Excellent salary!
  • Medical Insurance
  • 401K

“Best of Staffing Award”

Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.

“Top Performer Award”

Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.

Member American Staffing Association Since 1991.