PATIENT ACCOUNT REPRESENTATIVE

SUNNYVALE, CA

DIRECT HIRE

Option 1 Staffing is an award winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.

Option 1 Staffing is currently recruiting for a Patient Account Representative for a hospital in Downtown Sunnyvale, CA. The starting salary will depend on experience and our client offers excellent benefits. This role is in-office and direct-hire. The schedule is full-time, Monday-Friday between the hours of 8:00am – 5:00pm.

Must understand billing and insurance follow-up with all payors. Job duties include setting patients up on payment plans and taking a heavy volume of incoming patient calls. Experience working on NextGen is a plus, and working within Excel is required.

Duties:

• Performs billing and account follow-up
• Follows up on unpaid, denied, and all payment variances for account resolution
• Resolves credit balances that are due to patients and payers
• Posts daily cash and adjustments for Hospital and Professional billing
• Hospital Biller with Medicare Inpatient and Outpatient billing experience (NOT Patient Acct Rep – Professional Billing))

Skills

• High School Diploma or equivalent with a minimum of four (4) years related work experience in a Hospital Setting
• Strong verbal and written communication skills
• Understands Medicare, Medi-Cal HMO, PPO and 3rd party rules and regulations.
• The ability to exchange information on factual matters. Interaction requires courtesy and tact when dealing with patients, hospital employees and third parties.
• The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations is required.
• The ability to work with diverse internal and external constituencies.
• Excellent attention to detail, good organizational skills, ability to meet priorities within set timeframes, and ability to work as part of a team.

For immediate consideration, please apply!

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“Best of Staffing Award”

Best of Staffing Award is the only award in the U.S that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.

“Top Performer Award”

Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.

Member American Staffing Association Since 1991.