650 941-5115 Mon - Fri 8:00 am to 5:00 pm.

MANAGER IT INFRASTRUCTURE

  • Location:
  • Salary:
    negotiable
  • Job type:
    Direct Hire
  • Posted:
    2 weeks ago
  • Category:
    Information Technology
  • Deadline:
    April 9, 2021
  • Job Level:
Manager IT Infrastructure
Direct Hire
Mountain View

Compensation:

$150K — $200K

Specialty:

System & Network Administration, Technology Management

Experience:

5 – 7 years

Job Description

Job Description

The Manager IT Infrastructure provides leadership for and management of the systems, services, and support provided by the Server & Storage, Network, and Telecom teams within Technical Services. These teams are comprised of Technicians and Engineers providing 24×7 coverage of Data Center-hosted solutions, services, and systems, as well as distributed communications infrastructure and Telecom services. This position is responsible for establishing and ensuring achievement of regular and measurable goals for the training and development of individual staff members. The Manager IT Infrastructure develops and implements processes and support structures to maintain superior service and ensures that the functional needs of the organization are understood and met. The Manager IT Infrastructure is responsible for critical decision making and coordination, and is the escalation point for Infrastructure-related issues and needs. For projects and other defined engagements, the Manager IT Infrastructure ensures proper resources are assigned and acts as the primary contactlead, and coordinator when necessary.

This position also acts as a consultative resource for major systems related projects, which include upgrades, conversions, implementations, and decommissions. The scope of this position covers the management of all Server & Storage, Network, and Telecom staff and functions. This position is required to provide 24×7 oncall Duty Manager rotation in addition to some evening and weekend work as necessary for adds, moves, changes, upgrades, and go-lives.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business Administration or Management, or two years directly related experience may be substituted for each year of college.

Five years of relevant work experience in Information Technology with at least three years of experience within a healthcare or other 24/7 high-availability environment.

Three years of work experience in a position that required supervisory, management, or comparable leadership responsibilities.

Demonstrated understanding of server, storage, network, and telecom solutions, services, and systems.

Demonstrated ability to understand and explain to others complex technical information.

Strong technical troubleshooting skills.

Demonstrated project management skills (technology and people) with a track record of achieving goals within set timelines and budget.

Proven skills building, managing, coaching, and developing technical staff as well as excellent team work skills across functions.

Demonstrated excellent written/verbal interpersonal communication and problem solving skills.

Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills.

The ability to manage and work on multiple activities, projects, and escalations at the same time, effectively prioritizing and executing tasks in a high-pressure environment.

Ability to establish and maintain effective working relationships with others.

Demonstrated resourcefulness, initiative, and analytical abilities.

Ability to read, write, hear, and verbally communicate in English to the degree required to perform the job.

Preferred Qualifications

Applicable server, storage, network, or telecom related certification such as CCNA, CCNP, CCIE, MCP in a Windows Server Operating System, MCSE, VMware, etc.

For immediate consideration, please apply!  Setting up interviews next week!

Mountain View, CA 94035

More than 4w ago

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What’s Apply4Me?

Compensation:

$150K — $200K *

Specialty:

System & Network Administration, Technology Management

Experience:

5 – 7 years

Job Description

Job Description

The Manager IT Infrastructure provides leadership for and management of the systems, services, and support provided by the Server & Storage, Network, and Telecom teams within Technical Services. These teams are comprised of Technicians and Engineers providing 24×7 coverage of Data Center-hosted solutions, services, and systems, as well as distributed communications infrastructure and Telecom services. This position is responsible for establishing and ensuring achievement of regular and measurable goals for the training and development of individual staff members. The Manager IT Infrastructure develops and implements processes and support structures to maintain superior service and ensures that the functional needs of the organization are understood and met. The Manager IT Infrastructure is responsible for critical decision making and coordination, and is the escalation point for Infrastructure-related issues and needs. For projects and other defined engagements, the Manager IT Infrastructure ensures proper resources are assigned and acts as the primary contactlead, and coordinator when necessary. This position also acts as a consultative resource for major systems related projects, which include upgrades, conversions, implementations, and decommissions. The scope of this position covers the management of all Server & Storage, Network, and Telecom staff and functions for El Camino Hospital, its campuses, and associated businesses. This position is required to provide 24×7 oncall Duty Manager rotation in addition to some evening and weekend work as necessary for adds, moves, changes, upgrades, and go-lives.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business Administration or Management, or two years directly related experience may be substituted for each year of college.

Five years of relevant work experience in Information Technology with at least three years of experience within a healthcare or other 24/7 high-availability environment.

Three years of work experience in a position that required supervisory, management, or comparable leadership responsibilities.

Demonstrated understanding of server, storage, network, and telecom solutions, services, and systems.

Demonstrated ability to understand and explain to others complex technical information.

Strong technical troubleshooting skills.

Demonstrated project management skills (technology and people) with a track record of achieving goals within set timelines and budget.

Proven skills building, managing, coaching, and developing technical staff as well as excellent team work skills across functions.

Demonstrated excellent written/verbal interpersonal communication and problem solving skills.

Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills.

The ability to manage and work on multiple activities, projects, and escalations at the same time, effectively prioritizing and executing tasks in a high-pressure environment.

Ability to establish and maintain effective working relationships with others.

Demonstrated resourcefulness, initiative, and analytical abilities.

Ability to read, write, hear, and verbally communicate in English to the degree required to perform the job.

Preferred Qualifications

Applicable server, storage, network, or telecom related certification such as CCNA, CCNP, CCIE, MCP in a Windows Server Operating System, MCSE, VMware, etc.

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