Financial Counselor/Patient Registration
Option 1 Staffing is an award winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.
The Financial Counselor is responsible for the daily review of Patient Registrations to ensure all authorizations, benefit information and communication to the patient with respect to their out of pocket expense has occurred prior to services being provided. Using knowledge of complex billing and benefit information, the Financial Counselor communicates with the patient. The Financial Counselor evaluates patient out of pocket expense, communicates this to the patient in a “Patient Friendly” manner, and collects monies up front prior to services being rendered. This position makes payment arrangements and answers complex billing questions with support of the patient accounts department. When needed the Financial Counselor will discuss prior account balances with the patient and try to collect those balances or make payment arrangements. Acts as a liaison to departments.
High School Diploma required plus four (4) years healthcare industry experience OR, Associates degree plus two (2) years healthcare industry experience
Two (2) years scheduling and hospital registration experience, including experience in government and commercial insurance program, Third Party Payor, Medicare, MediCal, and other regulatory knowledge
Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation and tone
Excellent customer service skills
High level of self-motivation and goal oriented with the ability to multitask, Team oriented
Positive, open-minded, and focused on continuous improvement
Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy
Analytical and problem solving skills
Proficiency with Microsoft Office and comfort with navigating multiple applications simultaneously
Able to type 40 wpm
For immediate consideration, please apply!
“Best of Staffing Award”
Best of Staffing Award is the only award in the U.S that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.
“Top Performer Award”
Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.
Member American Staffing Association Since 1991.