650 941-5115 Mon - Fri 8:00 am to 5:00 pm.


  • Location:
  • Salary:
  • Job type:
    Direct Hire
  • Posted:
    10 months ago
  • Category:
    Healthcare, Information Technology
  • Deadline:
    May 12, 2022
  • Job Level:





Option 1 Staffing is an award winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.

The Desktop Technician II is a member of the Desktop Group within Technical Services.  This position concentrates on direct customer interaction and is responsible for all end-user technical activities taking place within assigned departments and areas.  Responsible for end-user hardware and software installations, updates, maintenance, repairs, and other support within a 24x7x365 high-availability healthcare environment.  End-user hardware includes desktops, laptops, and computers on carts, thin clients, tablets, and other mobile devices.  End-user software includes various operating systems, standard applications such as Microsoft Office, and healthcare specific applications. Provides remote and face-to-face support to both internal and external customers with technical problems and requests including connectivity, access, computer hardware, operating system, and software application functions. 


Minimum Qualifications:

  • Associate’s degree in Information Technology, Computer Science, or related field 
  • Two years relevant desktop support work experience in Information Technology within healthcare or other 24/7 high-availability environment. OR Three years relevant desktop support work experience in Information Technology with at least two years experience being within healthcare or other 24/7 high-availability environment.
  • Demonstrated experience working in a heterogeneous LAN/MAN/WAN environment installing, implementing, and testing a wide variety of vertical and off the shelf applications as well as diverse hardware.
  • Demonstrated knowledge of network communications and server-client environments.
  • Strong technical and customer service skills a must.
  • Must demonstrate excellent written/verbal interpersonal communication and problem solving skills.
  • Ability to build organizational partnerships with others, and be able to negotiate and build consensus.
  • Ability to manage own time and schedule own tasks.  Must take the initiative to work efficiently without constant supervision and direction.
  • Demonstrated resourcefulness, initiative, and analytical abilities.
  • Must be able to work varied shifts and/or additional hours.
  • Ability to read, write, hear, and verbally communicate in English to the degree required to perform the job.


Preferred Qualifications:

  • Successful completion of additional related certification.
  • Successful completion of multiple courses in relevant computer fields from a recognized program.
  • Experience working in and supporting a virtual desktop environment. 
  • License/Certification/Registration Requirements
  • Successful completion of CompTIA A+, CompTIA Network+, MCP in Windows Desktop, or other comparable certification. 
  • Must present evidence of certification.
  • Valid California driver’s license. 

For immediate consideration, please apply!

We Offer:
  • Excellent opportunity to work for a outstanding, large and growing company!
  • Renown Healthcare Organization – Huge career growth potential!
  • Awesome Benefits!
  • Excellent salary!
  • Medical Insurance
  • 401K

“Best of Staffing Award”

Best of Staffing Award is the only award in the U.S that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates.   Award winners make up less than 2% of all staffing agencies in North America.

“Top Performer Award”

Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.

 Member American Staffing Association Since 1991.