DESKTOP SUPPORT SPECIALIST

SAN JOSE, CA

CONTRACT

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Option 1 Staffing is an award winning, local recognized leader in staffing and recruiting, specializing in placing the highest caliber of Administrative, Accounting, IT, Finance and Non-Clinical Healthcare professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.

Option 1 Staffing is seeking an experienced Desktop Support Specialist (Computer Technician) responsible for providing support for Field Engineers and troubleshooting issues affecting multiple types of endpoint computing devices in a Hospital Environment. The Desktop Specialist will be the day to day focal point for Desktop related support being provided.

Responsibilities:

• Represent the Desktop Support team on most application projects (new and upgrade)
• Software and operating system deployments utilizing automation and manual processes.
• Deployment of desktop related hardware and software.
• Support of all desktops, laptops, and mobile devices.
• Assist with the support of virtual desktops and software, VOIP Devices, and related equipment.

Knowledge, Skills and Abilities:

• Strong technical, analytical and problem-solving skills
• Specialized skills and knowledge in areas of Microsoft Windows operating systems. (minimum of 3 yrs supporting Windows OS)
• Active Directory, AWS and Data Center experience
• Specialized skills and knowledge of Microsoft Office products
• Solid working knowledge of network protocols and topologies
• Well-developed communication, organizational, and customer relations skills
• The ability to work independently and in a team environment
• A positive attitude and a professional appearance
• Self-motivation and the ability to multi-task with an attention to detail

Education and Experience:

• MCSE, MCP or related certification desired.
• Knowledge of standard desktop procedures and policies in an enterprise environment.
• Desire experience with software distribution, imaging, and networking.
• Desired experience working in a hospital environment.

For immediate consideration, please apply!