650 941-5115 Mon - Fri 8:00 am to 5:00 pm.

Desktop Support Specialist

  • Location:
  • Salary:
  • Job type:
  • Posted:
    12 months ago
  • Category:
    Information Technology
  • Deadline:
    February 28, 2022
  • Job Level:




Option 1 Staffing is an award winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.
As a Desktop Support Specialist, you will be responsible for supporting colleagues in our clients San Carlos and South San Francisco locations. This is a Contract to Hire position with an awesome company.
• Primary responsibility is for desktop support of Microsoft Windows and Apple computers and mobile devices
• Respond to and solve help requests from system users, and work with email trouble ticketing system
• Perform new computer upgrades and installs, repair and maintain existing user and lab computers
• Investigate problems and recommend solutions for system, software, or network issues.
• Provide support for diverse systems including: iPhone, data backups, Microsoft Office, and antivirus software
• This position will be 80% of time supporting our San Carlos location and 20% time supporting South San Francisco location.
• BS/BA with 2-5 years of technical support experience
• Specific experience with Macintosh support as well as Windows desktop operating systems. The user base is 25% Macintosh
• Preferred experience includes Microsoft Active Directory, Microsoft Office suite, Adobe software suite
• Outstanding written, verbal communication, and listening skills a must.
• Outstanding customer service skills required
• Fast learner with excellent troubleshooting and problem-solving skills and attention to detail preferred
• Able to develop standard solutions to ongoing computer problems
• Team player with proactive attitude, comfortable working in a fast-paced environment
• Candidate should be able to lift computer equipment weighing up to 30lbs
• Must have a registered automobile and be available to drive from San Carlos to South San Francisco to support site users and equipment if requested.
For Immediate Consideration, Please Apply!
We Offer:
  • Excellent opportunity to work for a outstanding, large and growing company!
  • Awesome Benefits!
  • Excellent salary!
  • Medical Insurance
  • 401K

For immediate consideration, please apply!

“Best of Staffing Award

Best of Staffing Award is the only award in the U.S that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates.   Award winners make up less than 2% of all staffing agencies in North America.

“Top Performer Award”

Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.

Member American Staffing Association Since 1991.