– ALL LEVELS –
SAN FRANCISCO, SAN JOSE, PALO ALTO
IT/HEALTH CARE/BIOTECH /PHARMACEUTICAL BACKGROUND PREFERRED
Option 1 Staffing is an award winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.
Option 1 Staffing is currently recruiting for Desktop Support Candidates with 1-5 years of desktop experience. We have multiple openings from San Francisco to San Jose, CA. The successful IT Desktop Support Candidates will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. You will deliver first tier phone support while acting as first point of escalation for client and staff issues. These role monitors and prioritizes the Service Desk phone line, e-mail message queues and automated request queue to ensure that all incidents and requests are resolved according to service level agreements and properly escalated when necessary. There are many open roles and all levels. Please apply!
Associate’s degree is preferred.
Prior experience working in a customer service environment in the Health Care, Bio Tech, IT or Pharmaceutical industries. 1 -5 years of experience.
Knowledge, Skills and Abilities
For immediate consideration, please apply!
“Best of Staffing Award”
Best of Staffing Award is the only award in the U.S that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America.
“Top Performer Award”
Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients’ satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.
Member American Staffing Association Since 1991.